Social Compliance & Process Improvement Lead

Process Improvement & Structuring

• Optimizing and standardizing social-compliance processes.
• Creating workflows, procedures, and quality guidelines.
• Developing manuals, templates, and work instructions.

HubSpot Optimization & Functional Management

• Managing and improving pipelines, ticket flows, dashboards, and reports.
• Testing, configuring, and documenting new functionalities. 

SharePoint Structure, Optimization & Management

• Structuring the SharePoint environment for social compliance.
• Managing folder structures, access rights, and document flows.
• Safeguarding version control and document standards.

Dashboards, Reporting & Trend Monitoring

• Developing visual dashboards.
• Monitoring trends, recurring issues, and risk domains among contractors.
• Providing data-driven insights and recommendations to management.

Team Training & Onboarding

• Training team members in new processes and systems.
• Organizing mini-trainings, demos, and refresh sessions.
• Acting as the point of contact for workflows, tools, and documentation.

Operational Social-Compliance Tasks

• Performing checks on contractors (A1, Limosa, contracts, wages, permits).
• Following up and mitigating non-compliances.
• Supporting audits, reviews, and communication with subcontractors.
• Conducting spot checks and internal audits.

RESULT AREAS:

• Streamlined processes and increased compliance.
• Clear documentation and more efficient teamwork.
• Strong digital environment (HubSpot + SharePoint).
• Improved visibility of trends and risks.
• Consistent data-driven monitoring and reporting.