Junior Network Administrator

–    Daily operations : 
o    Monitor Cisco routers, switches, and wireless controllers and access points using network monitoring tools and respond promptly to alerts.  
o    Field services including installation and decommissioning work.                                       
–    Configuration & change management : 
o    Assist senior engineers in applying configuration changes, firmware upgrades, and patches on Cisco IOS/XE devices, following documented change control procedures.                    
–    Troubleshooting : 
o    Diagnose and resolve Layer 2/3 wired and wireless connectivity issues, VLAN mismatches, Wi-Fi coverage and routing problems (OSPF, …)                                     
–    Security enforcement : 
o    Verify ACLs, NAT policies, 802.1x and VPNVLAN configurations are correctly implemented and aligned with security standards.                           
–    Documentation : 
o    Keep network diagrams, device inventories, and configuration backups up to date.                      
–    Monitoring & reporting : 
o    Generate regular performance and capacity reports (bandwidth utilisation, latency, error rates) and flag trends for proactive scaling.                                
–    Support & ticketing : 
o    Log work in the ITSM system, communicate status to requestors, and close tickets with clear resolution notes.